The use of simulation exercises with skilled actors in training is very effective in reinforcing the concepts taught in the classroom, as well as giving the participants an opportunity to practice what they have learned. The feedback we receive from staff following these exercises is always positive and staff appreciate the opportunity to “try out” new skills in a practice setting.

I can unequivocally state that our business would not be nearly as successful and as enriched had we not made the decision 25 years ago to source and pay for professional actors. The inclusion of actors brings the reality of the lesson at hand to the forefront and has facilitated some of the best training outcomes possible.

I retired from the RCMP in 2012 and while a police officer I was very active in the Crisis Negotiation Program. I was the provincial coordinator in Nova Scotia with the responsibility of overseeing all components of the program including training. A key component of our training was to create an atmosphere of reality to the scenarios that we created in order to allow our negotiation teams a realistic experience. The best solution for us was to engage actors to play the specific roles. Scenario training with skilled actors is one of the most effective methods that I know of in order to maximize the teaching/learning experience.

Karen is a very skilled simulator who approaches every simulated encounter with professionalism and intelligence. She comes prepared, presents the scenario believably, and in doing so, forces even the most reticent participants into engaging. Karen also has an ability to deliver clear, intuitive communication skills feedback to learners in a respectful and useful manner. She is highly organized, and without a doubt her disciplined theatre background and experience is an asset to her business.